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Cash use and payments postal survey

From mid-August until 9 October we are running a regular postal survey with the help of Research New Zealand.

The survey will help us understand how New Zealanders are using and thinking about cash and payments today, compared to when we last surveyed people this way two years ago.  

If you’ve received a letter inviting you to participate then you can be sure that the request is genuine by checking the following details:

  • The website address to answer online is (Only people invited to participate can access the survey online using an ID number matched to other details.)
  • Research New Zealand’s phone number is 0800 500 168.
  • The postage-paid return envelope for completed surveys is addressed to:

Research NZ
PO Box 10617
Wellington 6140

Please only return the survey by:

  • clicking on the link above, 
  • or typing in the website address yourself, 
  • or using the postage-paid return envelope to send back your completed form. 

More information, including about confidentiality and how the data will be used, is in the mail pack.  Thank you very much for your participation which will help ensure the survey results reflect all New Zealanders.

(Unfortunately, we can’t offer the survey to people who haven’t been invited to participate. This would spoil the random selection off the electoral rolls used to make sure the sample closely represents the adult population.)

Media contact

Peter Northcote
Senior Advisor External Stakeholders - Kaitohutohu Matua Kiriwhaipānga ā-Waho
Money and Cash – Tari Moni Whai Take 
T + 64 04 471 3821
E [email protected]