Being an engaging central bank

Release date
20/05/2015
Reference
Vol. 78. No. 4. May 2015
Author
Mike Hannah
Main file
The Reserve Bank is continually seeking ways to improve its communications approach and engagement with stakeholders. Between June and November 2014, we commissioned our first External Stakeholder Engagement Survey. The survey was conducted by global market research company, Ipsos, which applied a framework to assess the Bank’s reputation, based on Familiarity, Favourability, Trust, and Advocacy.