Statement of relationship management approach

The Reserve Bank’s Relationship Charter is a step towards achieving the best “regulator-regulated” relationships possible.

The Charter was established for working effectively with banks and will be discussed with insurers and non-bank deposit takers.

The Charter commits the Reserve Bank and the financial sector to a mutual understanding of appropriate conduct and culture and is underpinned by the principle of ‘te hunga tiaki’ – the combined stewardship of an efficient system for the benefit of all.

The Reserve Bank has undertaken to measure its performance against the commitments set out in the Relationship Charter. The first evaluation of the Reserve Bank’s performance was based on a survey of banks conducted in March/April 2020. The report was published on 29 June 2020.

RBNZ Relationships Charter