Statement of relationship management approach

The Reserve Bank’s Relationship Charter is a step towards achieving the best “regulator-regulated” relationships possible.

The Charter was established for working effectively with banks and will be discussed with insurers and non-bank deposit takers.

The Charter commits the Reserve Bank and the financial sector to a mutual understanding of appropriate conduct and culture and is underpinned by the principle of ‘te hunga tiaki’ – the combined stewardship of an efficient system for the benefit of all.

The Reserve Bank has undertaken to measure its performance against the commitments set out in the Relationship Charter. We undertook our first survey in April 2020 and repeated the exercise in April 2021. You can read both reports below.

RBNZ Relationships Charter