Dealing with a suspicious note

If you're given a note you think is fake, it's important to avoid handling it (so the Police can try to trace the counterfeiter). Either refuse to accept the note or store it in a bag or envelope, then inform the Police immediately.

Dealing with a suspicious note

Make sure you are familiar with the security features. It’s easy to quickly check the colour changing features in the windows when accepting a banknote.

If you are a cash handler, make sure you are familiar with your company’s procedures for handling suspect and counterfeit banknotes.

Check all notes that you receive.

If you suspect a note may be counterfeit, compare it with a genuine one. Use the Reserve Bank's guide for how to spot a counterfeit if you need help. Make sure you are familiar with the security features of the previous polymer banknotes.

If you haven’t accepted the banknote yet, politely refuse to accept it.

Under no circumstances should you take actions that may jeopardise your safety or that of others.

Report to the Police that someone potentially attempted to pass a counterfeit note.

If you are in possession of a suspect note, store the note safely and handle it as little as possible. Note all relevant details such as date, time and place of receipt, car registration number and whether you have CCTV.

Hand suspect notes to the Police as soon as possible.

Dealing with a suspicious banknote PDF
Dealing with a suspicious banknote
Information on what you should do if you're given a banknote you think is fake.