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Cyclone Gabrielle — ATM and cash services

Advice on accessing cash machines and services in Tairāwhiti/Gisborne and Hawke's Bay.

See the list of open and closed ATMs

Our thoughts are with everyone affected by Cyclone Gabrielle and the recent flooding in the North Island.

We recognise this is a very difficult time for many people. We are doing everything possible with the cash industry and emergency management to restore cash services.

What you need to know about ATMs

All undamaged ATMs are back in service, but they may still shut down occasionally due to power or data interruptions, or while waiting on a cash refill. 

  • Only withdraw what you need for a few days.
  • Your bank will not charge you a withdrawal fee if you use another bank’s ATM.
  • Some non-bank ATMs may charge a fee for withdrawals. You will be asked to confirm you agree to the fee when you make the transaction.
  • Shops may be able to give you cash out if they have working EFTPOS and spare cash available.
  • You can help out retailers by paying with the smallest denomination notes you have available and with coins.  This will help keep change circulating in communities.

Bank branches

Bank branches and staff have also been affected by the cyclone.  They are working to make services available to customers as quickly as possible, and opening days and times may change over the coming weeks. They are prioritising the needs of vulnerable customers. 

Branch availability can be found on banks websites:

Business cash banking and change orders

Asking customers to pay with coins and small denomination notes will help maintain your change supply, while offering cash outs will help customers without easy access to ATMs.

Please contact your bank or a cash in transit service provider to discuss options for cash banking and change orders if your usual ways of banking cash or getting change are disrupted.

Contaminated banknotes and coins

If you are concerned about cash contaminated by flood water:

  • wash it with soapy water, or
  • wipe with a diluted disinfectant. 

Do not use excessive hand sanitizer, powerful cleaning agents, extreme heat, microwave ovens or other household appliances to wash or dry your cash.

ATM availability by region

We are no longer updating these lists on a daily basis because all cash machines able to be repaired are working.

Address Location/City Provider/Bank
110 Victoria Street, Dargaville Dargaville BNZ
72 Victoria Street Dargaville ANZ
80 Victoria Street Dargaville Kiwibank
70 Victoria St Dargaville Allpoint and NCR
76 Victoria Street Dargaville Westpac
93 Victoria Street  Dargaville  ASB
139 State Highway 10, Coopers Beach Doubtless Bay  ANZ
122 Broadway Kaikohe ANZ
109 Broadway Kaikohe ASB
144 Broadway Kaikohe Kiwibank
137 Broadway Kaikohe Westpac
128 Broadway Kaikohe  BNZ
53 Commerce Street Kaitaia ANZ
104 Commerce Street Kaitaia Kiwibank
96 Commerce Street Kaitaia Westpac
66-70 Commerce Street  Kaitaia BNZ
111-113 Commerce Street
Kaitaia  ANZ
219 Commerce Street Kaitaia  ASB
 139 State Highway 1 Doubtless Bay BNZ
1942 State Highway 1 Kaiwaka Allpoint and NCR
535 Kamo Road Kamo Westpac
84 Gillies St Kawakawa Allpoint and NCR
21 Gillies Street Kawakawa Westpac
25 Gillies Street Kawakawa Kiwibank
2 Cobham Road
Kerikeri KiwiBank
67 Kerikeri Road Kerikeri BNZ
Kerikeri Road Kerikeri ANZ
77 Kerikeri Road Kerikeri ASB
99 Kerikeri Road Kerikeri ASB
305 Kerikeri Road Kerikeri Allpoint and NCR
59 Kerikeri Road Kerikeri Westpac
Kumeu Village, State Highway 16 Kumeu Kiwibank
2 Moir Street Mangawhai Allpoint and NCR
198 Hurndall Street, Maungaturoto Maungaturoto Allpoint and NCR
1977 Ngunguru Road Ngunguru Allpoint and NCR
242 Mahurangi East Rd., Snell’S Beach Northland Other
Klondike Ale House, 5 Gillies St, Kawakawa Northland Other
567 Kamo Road, Kamo Whangarei 0112 Northland Other
8 Porowini Ave, Morningside, Whangarei Northland Other
Ninja World, 1511 Leigh Rd, Matakana Northland Other
147 Hurndell St, Mangaturoto Northland Other
11 Okara Road Okara Westpac
Corner Of Waverley Street & Onerahi Road Onerahi Allpoint and NCR
19 State Highway 12 Opononi Allpoint and NCR
Otaika Road Otaika Allpoint and NCR
41 Williams Road, Paihia, Paihia Paihia BNZ
Williams Road Paihia ANZ
Corner Selwyn And Williams Roads Paihia ASB
1 Joyces Rd Paihia Allpoint and NCR
10 Selwyn Rd Paihia Allpoint and NCR
 2/39 Williams Rd Paihia  KiwiBank
Shop 15, Town Centre Ruakaka Westpac
Cnr Paramount Parade & Wanaka St Tikipunga Westpac
State Highway 10, Rd 2 Waipapa ANZ
43-45 The Centre Waipu ANZ
11-17 Queen Street Warkworth ASB
11-17 Queen Street Warkworth ASB
197 Rodney Street Wellsford BNZ
139 Rodney Street Wellsford ASB
139 Rodney Street Wellsford ASB
95 Rodney Street Wellsford Allpoint and NCR
7 Cass Street Russell Westpac
Bank Street Whangarei ANZ
38-42 Port Road Whangarei ANZ
122 Onerahi Road Whangarei ANZ
49 Maunu Road Whangarei ANZ
5 Rathbone St Whangarei ASB
167 Bank Street Whangarei ASB
Shop 1 Paramount Plaza Whangarei ASB
Intersection Of Tarewa And Lower Tarewa Whangarei ASB
483 Kamo Road Whangarei ASB
16-20 Rathbone Street Whangarei Kiwibank
519 Kamo Rd Whangarei Kiwibank
Otaika Shopping Centre, Otaika Road Whangarei Kiwibank
117 Maunu Road Whangarei Kiwibank
209 Kiripaka Rd Whangarei Allpoint and NCR
4 Kensington Avenue Whangarei  ANZ 
2 Bank Street Whangarei Allpoint and NCR
15 Lower Tarewa Road Whangarei Allpoint and NCR
Corner Western Hills Drive And Selwyn Avenue Whangarei Allpoint and NCR
177 Kiripaka Road Whangarei Allpoint and NCR
Cnr State Highway 1 & Tauroa Street Whangarei Westpac
36 Rathbone Street Whangarei Westpac
121 Riverside Drive Whangarei  ANZ
Cnr Kamo Rd And Nixon Street  Whangarei Allpoint and NCR
104 Walton Street  Whangarei  Allpoint and NCR
 57 Bank Street  Whangarei  BNZ
Address Location/City  Provider/Bank
Corner Wharf and Tiki Road Coromandel BNZ
50 Wharf Road Coromandel Kiwibank
146 Wharf Rd Coromandel Other
Mackay Street Paeroa ANZ
Princes Street Paeroa Allpoint and NCR
4 Belmont Rd Paeroa Allpoint and NCR
226 Main Rd Tairua Allpoint and NCR
227c Main Road Tairua Allpoint and NCR
234 Main Road Tairua Westpac
407 Cochrane St Thames Other
601 Pollen Street Thames ANZ
517 Pollen Street Thames Kiwibank
Cnr Queen & Mary Streets Thames Westpac
515 Pollen Street Thames Westpac
29 Rosemont Road Waihi ANZ
53 Seddon Street Waihi ANZ
78 Seddon Street Waihi Westpac
Seddon Street Waihi Allpoint and NCR
27 Wilson Road ANZ Waihi Beach ANZ
100 Casement Road Whangamata Other             
614 Port Road Whangamata BNZ
507 Port Road Whangamata ANZ
413 Port Road Whangamata Allpoint and NCR
Coastal News, Unit 3, 800 Port Road Whangamata Westpac
70 Albert Street Whitianga BNZ
60 Albert Street Whitianga ANZ
Joan Gaskill Drive Whitianga Allpoint and NCR
Whitianga Hotel, 1 Black Smith Lane Whitianga Other
65 Albert Street Whitianga ASB
39 Albert Street Whitianga Westpac
Address Location/City Provider/Bank
Childers Rd Gisborne Allpoint and NCR
705 Childers Road  Gisborne ANZ
54 Ballance Street  Gisborne Allpoint and NCR 
101 Gladstone Road
Gisborne Westpac
36 Gladstone Road Gisborne ANZ
70 Gladstone Road Gisborne BNZ
105 Main Road
Gisborne Other
170 Gladstone Road Gisborne ASB
146 Wainui Road Gisborne Allpoint and NCR
90 Peel Street Gisborne Allpoint and NCR
Kaiti Mall Gisborne Westpac
357 Gladstone Road Midway Gisborne Westpac
363 Gladstone Road  Gisborne ANZ
Kaiti Mall, 498 Wainui Road Gisbore Kiwibank
 36 Gladstone Road Gisborne  ANZ
59-61 Peel Street Gisborne Other
Wainui Road Gisborne ANZ
No.2 Wharf Shed The Esplanade Gisborne  Allpoint and NCR
192 Ormond Road  Gisborne  Allpoint and NCR
Shop 2, Potae Avenue  Gisborne ANZ
Main road Tokomara Bay Other
 59 Cook Street Tolaga Bay Other
 232 Gladstone Road Gisborne Kiwibank
105 Main Road Gisborne Kiwibank
335 Gladstone Road Gisborne Other
171 Waiomataini Road Ruatoria Other
142 Newcastle St Mahia Other
Address Location/City Provider/Bank
17B High Street Dannevirke BNZ
Shop 18 Flaxmere Shopping Centre, Swansea Street Flaxmere Kiwibank
44 Gloucester Street Greenmeadows BNZ
117 Heretaunga Street West Hastings BNZ
101 Queen Street West Hastings ANZ
Swansea Road Hastings ASB
 Aubyn Street East Hastings ANZ
17 Swansea Road Hastings ANZ
5-15 Middle Road Hastings ANZ
905 Tomoana Road Hastings ANZ
Heretaunga Street Hastings ANZ
117 Market Street North Hastings ASB
10 Napier Road Hastings Kiwibank
Cnr King St And Eastbourne Street Hastings Allpoint and NCR
630 Heretaunga Street West Hastings Allpoint and NCR
398 Omahu Rd Hastings Other
1012 Karamu Rd Hastings Other
103 Stortford St, Saint Leonard Hastings Other
Cnr King & Eastbourne Streets Hastings Other
115 King St, Hastings Hastings Other
200 Market Street North Hastings Kiwibank
101 Queen Street East Hastings Westpac
400 Heretaunga Street East Hastings Westpac
Cnr Heretaunga St West & Charles St Hastings Westpac
Cnr Heretaunga St West And Southland Road  Hastings Allpoint and NCR
28 Te Mata Road Havelock North Westpac
12 Clifton Road Hawkes Bay Allpoint and NCR
197 Main Street Hawkes Bay Allpoint and NCR
2 Ratau Street Mahia Beach Allpoint and NCR
5 Longfellow Avenue
State Highway 2 Napier ANZ
72 Bridge Street Napier ANZ
78 Maadi Road Napier Allpoint and NCR
90 Hastings Street Napier ANZ
32 Maadi Road Napier ANZ
58 West Quay Napier Other
10 West Quay Napier Other
174 Main Road Napier ANZ
Munroe Street Napier ANZ
Corner Hastings And Emerson Street Napier ASB
319 Hastings Street Napier Kiwibank
114 Kennedy Road Napier Kiwibank
130 Kennedy Road Napier ANZ
277 Gloucester Street Taradale Westpac
389 Gloucester St, Taradale Napier Allpoint and NCR
39 Carlyle St Napier Allpoint and NCR
154 Station Street Napier Allpoint and NCR
Cnr Leicester Ave & Durham St Napier Allpoint and NCR
367 Gloucester St Napier Allpoint and NCR
29 Carlyle St Napier Allpoint and NCR
Carlyle Street Napier Westpac
Cnr Munro & Station Streets Napier Westpac
1 Dickens Street Napier Kiwibank
28 Dickens Street Napier Westpac
 20B Dicken St Napier Other
277 Gloucester Street Taradale Westpac
32 High Street Waipawa Westpac
63 Ruataniwha St, Waipukurau Waipukurau BNZ
Ruataniwha Street Waipukurau ANZ
27 Russell Street Waipukurau Westpac
8 Treachers Lane Havelock North Other
Gloucester Street Taradale  ANZ
Marine Parade Wairoa Allpoint and NCR
198 Marine Parade Wairoa BNZ
176-178 Marine Parade Wairoa ANZ
90 Marine Parade Wairoa Kiwibank
1 Carroll Street
 Wairoa Allpoint and NCR
1100 Heretaunga Street West
Hastings Kiwibank
Cnr Joll/ Te Mata Rds, Havelock North
Havelock North BNZ
126 Hastings Street, Napier Napier BNZ
156 Gloucester St, Napier Napier Other
22 Ruataniwha St Waipukurau Kiwibank
3 Archillies Street Wairoa Allpoint and NCR
13/7 Bridge Street Wairoa Westpac