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Roles and responsibilities for Box File Transfer Service

The roles within Box File Transfer Service and our responsibilities while using it.

Before you were granted access to Box File Transfer Service, you should have read the Terms of Use which lay out the terms you must comply with when you use the service. If you would like to read them again, please click here or contact your organisations Compliance Officer.

Box is our secure file sharing service

Box File Transfer Service is for file transfer between managed organisations and the Reserve Bank of New Zealand only. It is not for collaboration or storage.

Every person who can access Box File Transfer Service must be a ‘managed user’ which means they have been on-boarded onto the RBNZ Box Service with an individual, dedicated email address and have an account created for their use.

Shared or group emails are not able to be used as a log in email address.

As a managed user of Box File Transfer Service, you have certain responsibilities

Your log in to Box File Transfer Service is for your use only. Do not allow other people to access your Box account.

You can only use Box File Transfer Service to share appropriate work-related documents between managed organisations and the Reserve Bank of New Zealand.

You must use the appropriate folder/s to share each document within Box and we ask that you encourage other managed users to do the same.

Please adhere to the Security Classifications applied to each folder in Box and only share documents within those guidelines.

In the event of an information security breach, such as unauthorised access to, or accidental disclosure of information or data, you must report this to your organisations Compliance Officer as soon as you become aware it.

Roles in Box File Transfer Service

Managed users

Every person who can access Box File Transfer Service must be a nominated managed user, which means they have been on-boarded onto the RBNZ Box File Transfer Service with an individual, dedicated email address and have an account created for their use.

Shared or group emails are not able to be used as a log in email address.

Compliance officers

Each external organisation nominates one Compliance Officer. It is their responsibility to monitor their organisation's adherence to the ‘Terms of Use’ and act as RBNZs primary contact on issues regarding compliance.

They will liaise with RBNZ for on boarding and off boarding their organisation, and undertake periodic review of their organisation's users and access permissions.

In the event of an information security breach, such as unauthorised access to, or accidental disclosure of information or data, they must report this to RBNZ as soon as they become aware it.

They can also submit and/or approve requests via the Box Service Help Desk portal.

Service Requesters

External organisations may have one or more Service Requesters. They are the primary contact for their organisations people, regarding queries about folders and are responsible for logging in to the Box Service Help Desk portal to submit and/or approve requests such as:

  • Adding a new managed user from their organisation
  • Removing an existing managed user from their organisation
  • Setting or changing a managed user's access permissions

Workspace Owners - RBNZ

Workspace Owners are people within RBNZ who take ownership of certain folders within Box File Transfer Service, related to their area of work at RBNZ.

They approve service requests for Box File Transfer Service folder management, including creating new folders, removing existing folders and user access permissions.

Managed user access levels

One person may have different access levels in different folders.

Uploader

An uploader can upload files into a folder and see the names of the files in a folder. The uploader cannot download, delete or view content in the folder.

Viewer

A viewer has read access to the files within a folder. The viewer can preview and download files within that folder. The viewer cannot upload or delete items in the folder.