Your browser is not supported

Our website does not support the browser you are using. For a better browsing experience update to a compatible browser like the latest browsers from Chrome, Firefox and Safari.

Notifications in Box File Transfer Service

What notifications you will receive, how to access your file from the notification and how to adjust your notification settings.

  1. To check notifications on folders you have access too click on your initials in the top right corner
  2. Click on Account Settings
  3. Then on Notifications
  4. Then select what you would like to get notifications about
  5. These notifications are sent from Box Updates [email protected]

Notifications are only sent when another user makes an action on the folder, not your own actions.

Users won’t get a notification when they upload a file. There is a pop up that you can take a screenshot when a upload is completed. Or you can make a request via the Service Portal for a report on you uploads.

Other requests - RBNZ Service Portal - Jira Service Management (