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Can a Compliance Officer also be a Service Requestor?

Yes, both positions can be held by one person though the responsibilities of a Compliance Officer differ from those of the Service Requestor. The person will need to be familiar with both sets of responsibilities. Please refer to the Terms of Use for the responsibilities of these roles.

What are the responsibilities of the Compliance Officer?

In summary, the Compliance Officer is the person authorised by the Organisation, who is responsible for:

  • monitoring the Organisation’s adherence to these Terms;
  • undertaking periodic reviews of use and access permissions for Nominated Users; and
  • acting as the primary contact on issues regarding compliance with the Terms.

These responsibilities can be found in the Box File Transfer Service Terms of Use.

Who can I contact if I have any queries while I am completing these documents?

Please reply back using your JIRA service request ticket and we will respond to your queries.

Who is an authorised signatory?

Please refer to your legal team who will be able to advise you if you are unsure who acts as the authorised signatory for your organisation.

If there is more than one legal entity being on boarded in the group, can one Compliance Officer or Service Requester cover all legal entities?

Yes, the same person can be a Compliance Officer and or Service Requester for each organisation. A Terms of Use will still need to be signed for each organisation that will be using the Box File Transfer Service.

What information do I need to return when I submit my updated user and folder permissions?

The information in the spreadsheet that you need to return is your complete set of permissions not just the information that you have changed.

If there is more than one organisation being on-boarded to the RBNZ File Transfer Service in the group, can one Compliance Officer or Service Requester cover all organisations?

Yes, one person can be a Compliance Officer and/or Service Requester for each organisation. Please ensure that the following forms when submitted identifies all the entities on the one service request form that the Service Requester and/or Compliance Officer will cover.

Service Requester details when on-boarding a new organisation

Compliance Officer details when on-boarding a new organisation