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These user guides contain instructions and more information about Box File Transfer Service.
How to log in to Box File Transfer Service for the first time and set up MFA.
The roles within Box File Transfer Service and our responsibilities while using it.
The information security classifications and how they relate to Box File Transfer Service.
Logging in and accessing Box File Transfer Service.
The home page and navigation within a folder, including the file retention policy.
Creating new collections and adding or removing folders from a collection, or your favourites.
How to search for a folder in Box File Transfer Service, including search tips.
How to upload a file into Box File Transfer Service.
How to download a file from Box File Transfer Service.
What notifications you will receive, how to access your file from the notification and how to adjust your notification settings.
More information about how to raise a ticket and access the user guides.
How to log in to the Box Service Help Desk portal to see your requests and / or approvals.
An example of the Terms of Use signed by each external organisation.
A copy of the IT Specifications sent out to each external organisation.