The NZCSD flyer

No 87 - April 2002

Introduction

The NZCSD Flyer provides our customers with a series of brief notes about current matters of interest to both Registry customers and Austraclear members.

Each item usually includes a reference to the person or section to whom further enquiries should be directed. However, please also feel free to contact Peter Katz (00 644) 471 3711, email katzp@rbnz.govt.nz, on any Austraclear issue or Barry Norton (00 644) 471 3682, email nortonb@rbnz.govt.nz on Registry business.

Financial Services Group Customer Service Contacts

An update of the Financial Services Group customer contacts is attached - Austraclear Business, Registry Business, RTGS Help Desk and Account Enquiries.

We would appreciate your making copies of these contacts available within your organisation.

Please note that the number (04) 471 3703 is no longer associated with any Austraclear queries.

If you have any further queries relating to the contact list please contact the Austraclear Help Desk on (04) 471 3897.

Corporate Actions via Sub-register

Members are advised that all Corporate Actions, except proxies, that are sent out via the Computershare sub-register should be returned to Austraclear (Fax No. (04) 471 3612, not directed to the registry, unless specifically advised by Austraclear to do so.

Advices sent directly to the registry risk not being collated as part of the NZCSD total and therefore there is a risk such advices will not be included in NZCSD payments or share allocations for the action.
If you have a specific reason for your holdings to be excluded from NZCSD for a corporate action, you will need to uplift the holding and make a claim under another name.

Please contact Adrienne Barlow on (04) 471 3629 if you have any queries on this matter.

Brokerage Fees

We would like to advise members of our position with regards to payment of brokerage by a company in regards to a corporate action.

As NZCSD is the registered holder, all elections/applications returned to NZCSD are collated into one document and authorised by NZCSD signatories before being forwarded to the registry/company involved.

Therefore, any application stamped for a brokerage claim will not be forwarded onto the registry/company.

A member eligible to receive brokerage, is advised to uplift its holding from NZCSD and apply for brokerage under its own name.

If you have any further queries relating to the contact list please contact the Austraclear Help Desk on (04) 471 3897.

Austraclear User Group Meeting - 17 May 2002

The next Austraclear User Group meeting is to be held in conjunction with the New Zealand Financial Markets Operations Association's [FMOA] meeting on Friday 17 May 2002. These meetings will be held on level 3, BNZ Tower, 125 Queen Street, Auckland. The User Group meeting will start at 1.00pm and end at 2.45pm. Following a short break for afternoon tea, the FMOA meeting will start at 3.00pm and finish around 5.00pm. A copy of the agenda is attached.
Both users of the Austraclear system and members of the NZFMOA are invited to drinks at the same venue from 5.15pm to 7.30pm.

We look forward to seeing those of you who can attend the meeting and/or the evening drinks. If there are any particular issues you would like to see added to the agenda please contact Peter Katz on (04) 471 3711 or email katzp@rbnz.govt.nz.

Customer Survey

Thank-you to all those Austraclear members who contributed to completing the survey - we received 45 responses, (56%). We plan to present an analysis of the responses and an action plan to address areas that can be improved at the usergroup meeting. A full analysis of the survey results will then be sent to Settlement Managers.

If you wish to discuss any customer service issues with us directly please contact Peter Katz (04) 471 3711 or Mike Wolyncewicz (04) 471 3826.

Austraclear Support Update

Selection and negotiations with a new support provider of software support and software development are complete. Signing of the contract is imminent. We shall advise members of the appointment immediately after the contract is signed.

Austraclear New Zealand Member List

A copy of the latest member list has been posted on our web page www.rbnz.govt.nz. If you are unable to access our website please fax Gillian Gardner (04) 471 3834 with a request to have a hard copy mailed to you quarterly.

Changes in Membership

New members/members branches

Welcome to the new Austraclear members:

Mnemonic	Name	Membership
FNZS40	First New Zealand Securities Limited	Full
PUBMDF	Public Nominees Limited - BNZ Mortgage Distribution Fund	Nominated Trust

Index of Austraclear and NZCSD Information and Documents available on the Internet

The following documents can be downloaded from our internet page http://www.rbnz.govt.nz/payment/Austraclear/index.html

Overview of Austraclear (also available in PDF 120KB)
Austraclear/ESAS support project industry update 28 February 2002 (PDF 109KB)
Austraclear New Zealand members
Austraclear User Group Meeting presentation 6 December 2001 (PDF 197KB)
Summary of points and issues raised at User Group Meeting 6 December 2001
Austraclear New Zealand operating guidelines 4 September 2001 (PDF 402KB)
Testing connectivity to the New Austraclear (NZ) processors 21 August 2001 (PDF 28KB)
Austraclear New Zealand system rules 9 October 2000 (PDF 115KB)
Austraclear New Zealand system membership application pack (PDF 242KB)
Austraclear functions: quick reference guide - Screen Refresh and Toggle
Austraclear New Zealand charges Effective from 2 July 2001
Austraclear New Zealand network information (PDF 89KB)
Austraclear : Host-To-Host Lite (HTH*Lite) guide and application pack April 2000 (PDF 149KB)
News release : New Zealand's inter-bank settlement system to remain in New Zealand for the time being 18 April 2001

Copies of the previous Flyers are also available from this site.
If you have any suggestions for additional information we could add to this site please email katzp@rbnz.govt.nz.